Thursday, January 28, 2010

Error: Windows Media Center has stopped working & needs to close

When you open Windows Media Center application in Vista Pcs shipped with Media Center, you may receive an error which says Windows Media Center has stopped working & needs to close

Resolution:

1. Close Media Center

2. Click Start -> Computer

3. Click on Tools (if tools not visible, click on ALT button) > select Folder Options.

4. Click on the View tab.

5. Under Hidden Files section: select Show hidden file and folders.

6. Click on Apply and OK to save the changes.

7. Browse to the following location on the C Drive, or click on Start, and then Run. Paste the following command in the Run box.

C:\ProgramData\Microsoft\eHome

Manual steps to browse to this location:

a. Double click on C:\ drive to open it
b. Double click on ProgramData folder.
c. Double click on Microsoft folder.
d. Double click on eHome folder

8. Under the eHome folder you will find some files and subfolders, ensure that you delete all the files under each and every folder.

Note - Do not delete the eHome folder, delete only the contents inside the ehome folder. (Just the files under eHome folder and the files under the subfolders).

Also Note: This will delete the default settings and TV recordings done by Media Center in the past. So backup the recordings prior to deleting these files.

9. Close the Windows Explorer

10. Restart Media Center

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